Refund policy

Return & Refund Policy

30-Day Money-Back Guarantee

At NutraRevive, we stand behind the quality of our products. That’s why all NutraRevive-branded supplements and wellness products are backed by a 30-Day Money-Back Guarantee.

If you’re not completely satisfied with your purchase, you may return your product within 30 days of the purchase date for a full refund—no questions asked (minus shipping fees).

Returns must be initiated within 30 calendar days from the purchase date.
A physical return of the item is required to process any refund.
Used and opened products are eligible for return.
Refunds will be issued to the original form of payment. If that is no longer available, store credit will be issued.

Return Shipping & Fees

U.S. Returns: NutraRevive will email you a prepaid shipping label upon request. A $6.99 return shipping fee will be deducted from your refund.
International Returns: Customers are responsible for return postage using the carrier of their choice. A Return Authorization (RA) is still required.

How to Start a Return

Submit a return request via the Return Form on our website.
Receive your Return Authorization and prepaid label (for U.S. orders) via email within 1 business day.
Ship the item using the instructions provided.
Receive your refund within 1–2 business days after we receive and inspect your returned item.

Important Notes & Limitations

One return per product per household.
Each order requires its own Return Authorization—returns from multiple orders cannot be combined.
Shipping charges are non-refundable.
Damaged or incorrect items must be reported within 14 days of delivery; photo documentation may be requested.
NutraRevive reserves the right to limit or decline returns if return behavior suggests policy abuse.

FAQs

How long do I have to return a product?
You have 30 days from your purchase date to initiate a return.

Can I return an opened bottle?
Yes, opened and used products are accepted for return.

How do I get my return label?
For U.S. orders, a prepaid label will be emailed within 1 business day of your return request.

How long do refunds take?
Refunds are typically processed within 1–2 business days of receiving the returned item.

What if my item is damaged or incorrect?
Report issues within 14 days of delivery. We may request photos or a written description.

Is a physical return required?
Yes. Even opened or used products must be returned for a refund.

Ready to start a return?

Visit: www.nutrarevive.com/returns
Need help? Contact our support team at support@nutrarevive.com